Communication Skills for Effective Dementia Care: A Practical Guide to C: ommunication and Interaction Training (CAIT)Effective communication is critical for everyone, and this insightful book teaches the skills needed by healthcare staff in their day to day interactions with people with dementia and their families. Often when people with dementia exhibit behaviour that challenges, it is an indication that their needs are not being met. The authors illustrate the key aspects of communication for the development of a skilled and confident workforce, capable of