Excellence WinsHorst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still prolific fifty year career in the hospitality industry. For over twenty years,