Strategic Customer Service: Managing The Customer Experience To Increase Positive Word Of Mouth, Build Loyalty, And Maximize ProfitsAny organization can win more customers and increase sales if they learn to be more strategic with their customer service. _x000D_When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty. _x000D_Strategic Customer Service is a data packed roadmap that
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Strategic Customer Service: Managing The Customer Experience To Increase Positive Word Of Mouth, Build Loyalty, And Maximize Profits