Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to Destress the Workday, Build Collaboration, and Calm Difficult CustomersPowerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work. A must have resource for building collaboration and trust when the wrong word or phrase can set someone off. In many workplaces today, workplace