A Sense of UrgencyMost organisational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller, Leading Change, John Kotter provided an actionable, eight step process for implementing successful transformations. The book became the change bible for managers worldwide. Now, in A Sense of Urgency, Kotter shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting