Communicating Effectively For Dummies"I highly recommend this book to everyone who wants to improve personal communication." Robert Faulhaber, Sr. VP.,Fujitsu PC A Reference for the Rest of Us! Get results through assertive speaking and active listening The fun and easy way to get your point across and resolve conflicts Effective communication can make all the difference when it comes to getting ahead at work. But how do you communicate forcefully without alienating your boss or