Operations and Supply Chain Management for MBAsPreface xiii Part 1 Strategy and Execution 1 Operations and Supply Chain Strategy for Competitiveness 2 2 Executing Strategy: Project Management 46 Part 2 Output and Process Planning 3 Designing the Output and its Delivery Process 90 4 Capacity and Scheduling 138 5 Strategic Management of Supply Chains 176 6 Supply Chain Planning and Analytics 229 Part 3 Managing and Improving the Process 7 Monitoring and Controlling the Processes 276 8 Process