World Class QualityBhote, a highly experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explains and elucidates in a clear and nontechnical style how Shainin's techniques work and how to apply them to a company's quality problems. Readers will see that these proven techniques not only solve quality problems, but prevent them from developing in the first place. Included are case studies to illustrate