The Human Factor: Using aviation principles to boost organisational performance, reduce error and get the best from your peopleThis book outlines how you can take the lessons learned in the aviation industry and apply these in your organisation to improve organisational resilience and performance, reduce errors and utilise the full potential of your people. Over the past 40 years, the aviation industry has pioneered human factors programs specifically designed to improve teamwork and reduce error making. The findings from aircraft accident investigations have resulted in